Support

For help with QuineOS, email info@quineos.com.

QuineOS is operated by Timur Carpeev. Include the app you are using, its version, when the problem happened, and what you tried to do. A screenshot of the error can help; remove unrelated personal information first.

Connection problems

Check that your QuineOS server is running and that you connected the intended server in your chat app. A local installation must remain reachable through its configured connection. If authorization has expired or been revoked, reconnect using the app's authorization flow.

Do not paste a password, API key, access token, or authorization code into chat or a support email. You do not need to send us your private database to report a problem.

Missing or outdated records

The ChatGPT connection reads the planning records available on the connected QuineOS server. Connecting it does not automatically import your email or calendar. Check the returned coverage information and the source of a record before treating an absent task or event as complete coverage.

If another client changed a task, refresh the list before trying the change again. Completing a task records its status; it does not perform a payment, send a message, or carry out another external action.

Privacy and deletion

Email info@quineos.com and identify the service or installation concerned. For a self-managed installation, its operator also needs to handle records stored there. Read our privacy policy and data retention information for the differences between active records, history, backups, and provider-held copies.

Security reports

Email info@quineos.com with a brief description and the affected version. Start with a description that contains no secrets or other people's records so we can agree on an appropriate way to investigate.